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Shop Stride Support

Shop Stride by Weltzcraft Studios

Shop Stride sorts your grocery list into the order you walk the store, so you grab everything in one pass.

Contact us

Questions, bugs or ideas? Email us and a real person replies, usually within one business day.

[email protected]

Do I need an account?

No. Lists and routes work without signing in. Sign in (Apple, Google or an email code) only to save recipes to your account or share them with the community.

An item is in the wrong aisle

Tap the item and tell Shop Stride where you found it. Your answer improves the route for the next shopper at that store.

Reporting a shared recipe

Open the recipe's menu and tap Report, or Block to hide everything from that person. We review reports every day.

Deleting your account

In the app, open Recipes, tap the person icon, then Delete account. That deletes your account, your saved recipes and every recipe you shared.

Privacy

Read the Shop Stride privacy policy.

© 2026 Weltzcraft Studios